Bidder Agreement
This pre-launch draft is displayed for testing and owner review. It does not authorize public bidding.
Buyer account and eligibility
Buyers sign in with a verified mobile phone number and must keep accurate contact information. BulkBid may restrict an account for fraud, abusive conduct, repeated failed payments, unsafe pickup behavior, or violation of these terms.
Binding bids and automatic payment
Every bid is a binding offer to purchase the entire auction lot at the bid price. You must keep a valid payment method on file before bidding. If you are the winning bidder, you authorize BulkBid and its payment processor to charge your saved payment method automatically for the final price and any clearly disclosed taxes or fees.
Reserve, Buy It Now, and soft close
A lot may have a hidden reserve. No sale occurs unless that reserve is met or BulkBid expressly accepts the result. A completed Buy It Now purchase closes the auction. A bid placed during the final two minutes extends the auction by two minutes; extensions continue until two full minutes pass without a new bid.
Payment failure
If the automatic charge fails, BulkBid may ask you by text message to update your payment method. If payment is not completed within 48 hours, BulkBid may cancel the award and offer the lot to the next eligible bidder at that bidder's own final bid. Two unresolved winning-bid payment failures within 90 days automatically suspend bidding access. BulkBid may also suspend an account for fraud, abuse, or unsafe pickup behavior.
Local pickup
Auction lots are local pickup only unless a listing expressly says otherwise. Winning buyers must schedule pickup during an available weekday appointment and bring suitable transportation, restraints, labor, and equipment. The listing's loading and transportation guidance is an estimate; the buyer remains responsible for safe and lawful transport.
All sales are final
Every completed auction and Buy It Now purchase is a final sale. A buyer's failure to schedule or complete pickup does not cancel the sale and does not create a right to a refund, except where applicable law requires a remedy.
Fourteen-day collection deadline
The buyer must collect the complete lot within 14 calendar days after successful payment. A missed appointment does not extend the deadline. BulkBid may send an automated missed-appointment text and allow the buyer to select another available pickup time within the original collection period; employees are not required to call or chase the buyer. If the complete lot is not collected by the deadline, BulkBid may resell, recycle, discard, or otherwise dispose of it, and no refund will be issued. Partial pickups are not permitted unless BulkBid management expressly approves an exception through its authorized operations channel. An approved partial pickup does not complete the sale or extend the original collection deadline; all remaining material must still be removed within that period.
Lot condition, quantity, and comparable pricing
Industrial surplus is sold as described and shown. Quantities, dimensions, condition, comparable-new pricing, and transportation guidance may be estimates when identified as such. Comparable-new values are reference estimates and do not mean the surplus lot is an identical new product. Review the photos, description, listing updates, and public questions and answers before bidding.
Listing updates
BulkBid may correct or clarify a live listing. Material updates are recorded in the auction history and may be sent to bidders and watchers. If an update materially changes what is being sold, BulkBid may cancel bids or the auction when fairness requires it.
Final sale, inspection, and disputes
Inspect the lot before it leaves the property. Report a claimed material mismatch before loading or removal, and pause pickup while BulkBid reviews the listing, photos, updates, Q&A, and physical condition. Once a lot leaves the property, the buyer is deemed to have accepted its observable condition and identity as-is. A claimed mismatch does not automatically create a refund; any remedy requires a management decision or applicable law.
Text messages
By creating a phone-first account, you agree to receive transactional verification, bidding, payment, pickup, and safety messages. Message frequency varies and message and data rates may apply. Reply STOP to stop messages or HELP for help. Stopping required transactional messages may prevent continued marketplace use.
Sales tax and exemption certificates
BulkBid collects Indiana sales tax on taxable transactions. A buyer claiming an exemption must submit a complete, accurate exemption certificate through the buyer account before the applicable auction closes. Business status alone does not create an exemption. The buyer is responsible for the claimed exemption and certifies the submission under penalties of perjury. BulkBid may revoke an unsupported certificate or collect tax when required by law.